nexus ← Back to home

SMS Terms of Service

Last updated: July 9, 2026

1. Messaging Services

Nexus Mortgage AI and Origin Mortgage ("we," "us," or "our") may send text messages (SMS/MMS) to the phone number you provide in connection with our mortgage lending services. These messages may include:

  • Verification codes and one-time passwords (OTP)
  • Loan application status updates
  • Document requests and upload confirmations
  • Appointment reminders and scheduling confirmations
  • Rate alerts and promotional offers (with your express consent)

2. Consent

By providing your phone number and opting in to receive text messages, you expressly consent to receive recurring automated text messages from Nexus Mortgage AI and Origin Mortgage at the number provided, including messages sent using an automatic telephone dialing system. Your consent is not a condition of purchasing any product or service.

3. Message Frequency

Message frequency varies based on your loan activity. Typical frequency is 1 to 10 messages per month during active loan processing. You may receive additional messages if you initiate contact or request information.

4. Costs

Standard message and data rates may apply, depending on your mobile carrier and plan. We do not charge for text messages, but your carrier may.

5. Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you will receive a single confirmation message. You will no longer receive text messages from us unless you opt in again.

6. Help

For help with our messaging program, reply HELP to any message, or contact us at support@nexusmortgage.ai.

7. Carrier Liability

Carriers (T-Mobile, AT&T, Verizon, etc.) are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier.

8. Privacy

Your phone number and messaging data will be handled in accordance with our Privacy Policy. We do not sell, rent, or share your phone number or opt-in data with third parties for their marketing purposes. Information shared via text message may include personally identifiable information related to your loan application.

9. Supported Carriers

Our messaging services are compatible with all major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

10. Changes

We may update these SMS terms at any time. Continued use of our messaging services after changes constitutes acceptance of the updated terms.

Contact

Nexus Mortgage AI / Origin Mortgage
Email: support@nexusmortgage.ai

Nexus

The lending platform for modern non-QM brokers. AI-powered approvals, built with Origin Mortgage.

Platform
Borrower appBroker pipelineAI approvalsPrograms
Company
AboutPartners & investorsContact
Get started
Request accessSign inSupport
© 2026 Nexus Lending TechnologiesSMS Terms · Privacy Policy · Terms of Service